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F.A.Qs

Where Can You Find Us

What is Azcar

Azcar is a new app that allows drivers to contact tow trucks for roadside assistance without signing up or paying for a membership.

What is roadside assistance?

Roadside assistance is the ability to get help when your car, truck, minivan, coupe, or roadster gets stuck on the road. Azcar is available to help with any roadside assistance need you may have.

What is the difference between AZCAR and other roadside assistance providers?

Unlike other traditional roadside assistance companies, AZCAR is an on-demand service provided via an app downloaded on your phone. There are transparent fees structure and no membership fees as opposed to the other guys.

Cities

Dubai

Abu Dhabi

Sharjah

Ajman

Does AZCAR charge a membership fee?

Unlike the industry that we are currently disrupting, there are no membership fees. You only need to download the free az car recovery passenger app and request service. An estimate is given and you are only charged the amount needed for the tow. It is as simple as that.

Our Tow Trucks

How do I get roadside assistance near me?

AZCAR provides fast, on-demand roadside assistance/car recovery in a variety of locations through our apps on Android and iTunes. All you have to do is download it and request service. Whether you are in Dubai, Sharjah, or Abu Dhabi we have providers near you. In a hurry? Use the web app to get service right now, no downloads required.

Does AZCAR provide roadside assistance for exotic cars?

Not yet. But soon AZCAR will provide service for exotic cars with estimated cost of the pay-on-demand service. You will have peace of mind, knowing that your baby is being handled by experts.

How much does it cost?

Our service tariff is transparent so you don’t need to negotiate price with the driver. AED125 is the minimum starting fair for drop off anywhere within 5 KMs, distance beyond that is charged AED 2.5 per KM in addition.

What are my payment options?

To start with you have the option of paying cash for the service.

How long will it take for someone to come and help me?

Wait times depend on demand and location, but rest assured AZCAR is far quicker than the traditional roadside assistance options and you can even track their arrival on the map in the app.